Bidding Is Open | Online Auction & Service Solutions

I am very impressed with the professionalism of Bidding is Open. I visited their location and was surprised to see all of their wonderful sale items. I will be definitely watching the auctions and buying more items from them. It was great getting to know them 😄😄

Tried to bid , on two auctions both times , auction ended no invoice. , called multiple times , emailed multiple times no response , called hibid support “we only run the platform “ and they suggest to call auctioneer. Waste of time .

It was easy. Great experience.

They repeatedly sold the same items in successive auctions causing confusion and frustration among bidders. They have not shipped my items after more than 10 days. They have not contacted me about shipping. They have not answered a single email after repeated queries.

While their work and descriptions are top-tier, their follow-through and responsiveness need major improvement! Won large number of clocks in auction on August 25th. At conclusion of auction they send out an email to click on a link to schedule pick up. Oops the link doesn't work. I am an out of town buyer. I have left countless voicemails and emails with absolutely no response. What happen to customer service? They were paid promptly at end of auction- so I guess there is no need to go out of there way to respond. So sad... HIBID IS INVOLVED AND I WILL MAKE SURE EVERYONE KNOWS WHAT A HORRIBLE EXPERIENCE.

This is a updated response to the quick response I just received from Bidding is Open. I updated the stars from 2 to 4 since all I was after was a status report, which I just received. The response was truthful with no "excuses" which was appreciated. I also really appreciate the offer to refund the cost of the clock or pay for shipping and normally I would accept one of the other but in this case there was no harm done and no hardship experienced so all is good. The only thig I had not seen before was a change in the ending date but hey, I survived :) Thank you for checking on this and providing a status update.

I've been charged for my items and still received no communication as to how they will be shipped, how I will pay for shipping, when they might be shipped, etc, and this is after reaching out to the seller twice in the week since the auction closed. This could still work out and be a satisfactory transaction but a the moment I am very dissatisfied. This is my first experience with this kind of auction and it's not been good.

UPDATE - the seller responded to this review with some reassurance that preparation for shipment is in progress. The response is appreciated. I will update this feedback as things progress.

It was very informative and to treat to bid with you. Thank you I was very pleased

Very easy to bid , process payment and shipping. Communications through the whole process

great items fast shipping

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