Checked facts: 5 years online, street address on the site, BBB F · 18 reviews · 24 complaints — as of .
Four questions, answered from the record: the company's public footprint.
Checked facts: 5 years online, street address on the site, BBB F · 18 reviews · 24 complaints — as of Oct 21, 2026. These are facts the registry could check, not an endorsement.
18 reviews, 1.4 out of 5 on average. None of them comes from a Closo order yet — Closo counts only reviews from a purchase it can see.
A liquidator. That is what the registry holds about the goods.
The registry records Online Liquidation Auction, LLC. at 5340 Brookpark Rd, Cleveland, OH — the address on the company's public footprint. Shipping terms are agreed with the supplier; Closo does not quote them here.
A liquidator.
What the registry holds about the goods. Facts it can check — address, domain, payment methods — feed the score.
Every supplier is scored from 0 to 100 on facts we can check ourselves — not on what the company says about itself. The same checks run for everyone, the method is published in full, and no supplier can pay to change a score.
Ratings are quoted from Google and the Better Business Bureau as the registry found them on the dates shown. Closo does not add them to its own score; the score counts only facts it checks itself.
No Closo reviews yet; 18 reviews on other sites. Closo counts only reviews from a purchase it can see.
These auctioneers grab your money based on erroneous ads and then refuse to give any assistance when assistance is requested. I received a painting that had no attachments on the back for hanging and they said to me that that was a favor taking it back. Even though it was not in the description that it was salvage or that it had no way to hang it. Next, I miss bid it by tapping the screen and bought a broken chandelier that was salvage all I wanted to do was read what was salvage about it and somehow hit the blue button to bid on it requested that they reverse the bid. Because I reverse the bi
Get over all the time. My item with literally say closing and then someone magically outbids me. Yet when I try to do it at last second it doesnt allow me to. They raise it themselves they get over.
My name is ***** Batista ***********. I am a physician and postdoctoral research fellow at *********, and I am writing to respectfully appeal the suspension of my *** (Online Liquidation Auction) account and to ask that it be reinstated. I want to begin by saying how much *** has meant to me. I furnished my entire apartment through ***, and I am genuinely grateful that auctions like yours exist they have allowed me to build a home affordably and to discover the real value of liquidation buying. I love it so much that my Brazilian friends and I created a group of 23 people who regularly share t
I have purchased more than 20 items from ***. Yes, sometimes a s**** is maybe missing from an open package, but when you buy at a 40 to 90% reduced value, so what, you go to your favorite store and get the missing part/item. Yes, I received a item that was broken and *** accepted the defective/broken item and refunded my invested cost by crediting it to the credit card used for the purchase. I have always found *** to allow pickup past the normal pickup days when I have been unable to pick up in the 3 days expected after winning the item. One time I won 2 of the same items and they allowed me
It is ok if you don't mind used, broken, garage sale c*** The fee 200%ark up is high and the cost is usually low.
I cannot give the Stow location a low enough score for their review. Im an educator and missed my appointment because my kids are more important and because I was more than an hour late, they refused to check me in. I asked them to make an exception and they refused. There were several people after me who were let in. Their days and schedule options are not conducive to our schedule as educators. We do not get breaks like the rest of the working world. The customer service is embarrassing.
Reviews published on other review sites, quoted as they appear there; they are not part of the Closo rating.
The Better Business Bureau profile the registry matched by domain, as of Oct 21, 2026.
An F means the BBB saw complaints it considers unanswered or unresolved. A rating alone is not a verdict: read the complaint texts on the BBB site before you decide.
24 complaints in the last 3 years, 22 closed in the last 12 months. Filed by buyers with the Better Business Bureau; the company's replies are shown as BBB published them.
I purchased an ** CineBeam HU715QW 4K projector from OLA *** through one of its auctions.The OLA ******* represented the projector as **New.** The product description contained only the product identification/description:** CineBeam 4K Projector HU715QW - DLP Ultra Short Throw Laser Smart Home Theater Projector, White.There was no additional disclosure stating that the projector was defective, non-functional, previously repaired, previously returned, or experiencing a laser/light-source problem.After receiving the projector, I tested it and discovered a significant functional failure. The proj…
This item was sold as new, it was factory sealed and this was evident in our photos. The customer did not provide any evidence of the item being non functional or defective.
I am filing this complaint regarding ***s refusal to provide a refund or reasonable resolution for items I paid for but was unable to pick up within the designated pickup period.I was unable to pick up my paid-for items Monday or Tuesday because I was required to be in a two-day trial. Tuesday was the final pickup day. I returned home Tuesday evening and emailed *** at approximately 7:00 p.m. Because it was after business hours, I was unable to address the matter before the deadline.I received a response before the business opened stating that, because *** had previously made a pre-hours excep…
This customer has repeatedly failed to follow our policy. Our terms state the following - "Item(s) that are not picked up on the scheduled pickup date will be considered abandoned and are subject to disposal, resale or donation without refund, unless the winning bidder schedules an alternative pick up date within the appropriate availability. Consistent failure to arrive at your appointment time m…
Ordered a battery charger form the online auction, the product is broken, damaged and does not work. I have requested a refund but they are denying my refund.
The items purchased from us were listed as Used and Salvage, our lowest condition notation tiers. The items are not eligible to be returned as all sales are final, please be sure to be reviewing the condition notation of items you are bidding on so you are familiar with their conditions. We did not list these items as new.
I am filing a complaint regarding a warehouse distribution error and incorrect employee guidance at the ************, ** warehouse location. On your pickup date, I picked up an item listed and sold to me as an AIHSUMC Walking Pad Handle Bar Attachment, Adjustable Treadmill Handrail Stand with Non-Slip Rubber Feet, Easy Assembly Safety Support for Under Desk Walking Pad, Home ************ Use (Receipt #IN4233-113513, *********************** At the time of pickup, I noticed the box looked incorrect and explicitly flagged the discrepancy to the on-site warehouse employee. The employee stated that…
Unfortunately this request has exceeded our 30 day return window and is not eligible to be returned. Please be sure to pick up, inspect, and request returns before the 30 day period is surpassed.
BUYERS BEWARE My Experience With Online Liquidation Auction *****I want other people considering buying from Online Liquidation Auction ***** to know what happened to **** paid approximately $262 for a gazebo through **** When I got it home and attempted to put it together, I discovered that it was not a complete ********* was missing the hardware needed to assemble it, the assembly instructions, and most importantly, THE ROOF. Without these essential parts, the gazebo I paid $262 for cannot be properly assembled or used for its intended purpose.When I contacted *** about the problem, instead …
Hello, we are happy to issue a refund for an item we misrepresented, however we have not received any email communication from you regarding this return request. Please send as an email to the address listed in the "Support" section of our app. Thank you.
I bought an office chair listed as opened box - new. When I opened the box it was missing parts and hardware, the chair was unusable. I immediately requested a return and they declined the request. I have returned multiple items to them in the past, so the do take returns. I contested with the ******************* and lost. *** has all the needed documentation.
This customer purchased an item from us that we listed in "Open Box, Like New" condition. This condition notation has a description on our app that states "items may be missing supplementary parts and hardware". This customer attempted to return the item for missing hardware, and was subsequently denied. This item was not sold as "New".
Source: the company's BBB profile, as of Oct 21, 2026.
This company has no orders on Closo. Pay the way that leaves the money in your reach until the pallet is in your hands.
Manifested lots live on Closo right now — every one ships with its manifest, and your payment is held until you accept delivery.
What people search about this company, and where on this page the answer is.

An online liquidation auction bid is the smaller half of the cost. See the six-line landed-cost table that turns a $600 win into $9 per sellable unit.

Discover the best deals at online liquidation auction Stow, where you can save up to 70% on surplus inventory and unique items.
5 years online, a street address that checks out, 18 reviews on other sites — and, on a Closo order, your money held until the pallet arrives.
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