Checked facts: 23 years online, street address on the site, BBB 1 review · 9 complaints — as of .
Four questions, answered from the record: the company's public footprint.
Checked facts: 23 years online, street address on the site, BBB 1 review · 9 complaints — as of Oct 15, 2026. These are facts the registry could check, not an endorsement.
69 reviews, 2.6 out of 5 on average. None of them comes from a Closo order yet — Closo counts only reviews from a purchase it can see.
A wholesaler on record for closeout dealer. That is what the registry holds about the goods.
The registry records Salvex, Inc. at 723 Main Street, Suite 600, Houston, TX — the address on the company's public footprint. Shipping terms are agreed with the supplier; Closo does not quote them here.
A wholesaler on record for closeout dealer.
What the registry holds about the goods. Facts it can check — address, domain, payment methods — feed the score.
Every supplier is scored from 0 to 100 on facts we can check ourselves — not on what the company says about itself. The same checks run for everyone, the method is published in full, and no supplier can pay to change a score.
No Closo reviews yet; 30 reviews on other sites. Closo counts only reviews from a purchase it can see.
It is difficult to believe that in 2026 a company of this size could treat a customer in such an unethical and unprofessional manner.
We made a very substantial purchase from Salvex, paying $250,000 for 71 rolls of copper wire. We ultimately received only 69 rolls. More importantly, the rolls were not of equal length as represented, and two of the 69 rolls were significantly short. Based on the actual quantity received, we determined that we had overpaid by nearly $10,000.
When we brought this discrepancy to Salvex’s attention, their representative acknowledged that they were aware of the is
We paid Salvex USD 29,430 in May 2025 for a transaction that did not proceed. Despite repeated follow-ups and a formal legal demand, our funds have been held as “credit” for over A YEAR with no refund.
Communication has been poor, and no clear resolution has been provided. We later discovered similar complaints from other customers facing the same issue.
Based on our experience, we strongly advise caution when dealing with Salvex, especially regarding upfront payments.
I recently worked with a client in Houston who needed to sell a surplus inventory of industrial generators. From start to finish, the transaction was handled efficiently, and the equipment sold much faster than expected. The process was straightforward, transparent, and well organized, which made the experience very positive for everyone involved. Working with Salvex has shown me how valuable their platform is for companies looking to maximize recovery on surplus assets while simplifying the sales process.
A client in Alabama recently needed help selling excess carpet tile to free up space at their facility. As a Salvex representative, I helped connect them with buyers and move the inventory quickly and efficiently. Everything went smoothly and is a good example of how Salvex helps companies sell surplus material to buyers around the world.
I had a smooth and effortless sales experience with Salvex while participating in the sale of 70,000 Barcoded & Counter Displays in New York whise seller needed to move his inventory. From start to finish, everything was handled professionally, and the transaction went off great. Buyer picked up the lot and was satisfied with the purchase
A client in Texas recently needed assistance selling steel pipes to free up space at their facility. As a Salvex contractor, I was able to connect them with interested buyers, ensuring the entire process was smooth and efficient. Salvex’s platform is an excellent solution for companies looking to market surplus inventory globally.
Reviews published on other review sites, quoted as they appear there; they are not part of the Closo rating.
Nine complaints in the last 3 years, seven closed in the last 12 months. Filed by buyers with the Better Business Bureau; the company's replies are shown as BBB published them.
Salvex posted items for auction. We won that auction and the seller never responded. We requested a refund of our $7,500.00 to which we were advised back in December had been submitted, In January we were advised it could take up to 30 days. We still haven't received a refund and At this point they are no longer responding. When you call they transfer to vm, emails have gone unanswered. We have been battling since December 2025 it is now May - 6 months have passed and they still have our money and refuse to even respond. At this point, we have to assume they are fraudulent and a scam.... Pleas…
We purchased and paid in full a avionic unit for ***** USD on Feb 18, 2026. Our order was cancelled by seller on Mar 19, 2026 after multiple update requests. Credit was posted on Mar 20, 2026 and we requested immediate refund, which was agreed to by both parties on Mar 24, 2026 As of May 6, 2026, no refund issued despite multiple emails and calls. Emails go unanswered and calls ignored.
My partner, Assou Sermisoni, and I (Papa ******) won the bid associated with this invoice on or around October 2nd, and the full payment was successfully transferred on October 6th.Despite the completion of payment more than six weeks ago, we have not received any updates regarding the status of the transaction. We have made several attempts to communicate with Ms. ******** ***********, the representative who provided us with your companys wire transfer information, but we have been unable to obtain any meaningful assistance nor satisfaction.We requested the refund of the $10,500 given that th…
Non-Delivery / Non-Payment / Credit Retention *********************** Bhd., a ****************** paid USD ********* to Salvex ***************** (Invoice No. 183003944-6416000) on 15 May 2025 for the purchase of a Single Point Mooring Buoy.Despite multiple emails, portal messages, and a FINAL LEGAL DEMAND dated 19 February 2026 with a payment deadline of 01 March 2026, Salvex has failed to refund the credited amount.All payment documentation, demand letters, and delivery proofs are attached.This complaint is submitted to hold Salvex accountable and to facilitate resolution of the wrongful reten…
I bidded on a ***** 5500 HD Diesel 20' Box Truck 2019 (1 Unit - Used) for $5600 and was awarded of the bid win Aug 23, 2025. I made payment of the $5600 via wire transfer to salvex and the company representative confirmed receipt of payment. I waited 3 months with constant follow with comps y rep *********** ***** for release notice to aid me pick up the truck aft purchase to no avail. After 4 months of waiting, I was informed by Qumruzzaman that the owner of the ***** truck decline to accept my payment and has decided to sell the truck as part of a fleet to someone else, Salvex will refund th…
My ************************ account still shows an unauthorized $15,229 credit in my name tied to the *** 500 *** 6032-2RS1 bearings (market value ~$838,000) wire transfer sent on 12/17/2024 (screenshot available).Salvex is nothing like **** buyers do not know the sellers identity. Salvex **** act as middlemen between buyer and seller. Their office number *************) is only an answering service; no actual Salvex employee ever answers (I have multiple calls recorded), and no one has ever helped me resolve this.Timeline:12/7/2024 My bid for the *** bearings was accepted contingent on inspect…
I am writing in response to the complaint filed with the Better Business Bureau (BBB), Case #********, by ***** ****.
We take all customer feedback seriously, and upon reviewing the complaint, we addressed the customer's concerns. We have applied a credit of $15229.00 to ******* account, and we intent to issue a refund as soon as possible and resolved the matter to their satisfaction.
We value o…
Source: the company's BBB profile, as of Oct 12, 2026.
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23 years online, a street address that checks out, 30 reviews on other sites — and, on a Closo order, your money held until the pallet arrives.
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