Crossroads trading clothing is one of the most cleanest clothing stores for being a thrift store and where you can exchange your clothes and they’re very picky about what they choose and they’re very specific on what they want for the type of season. It is a very up class upscaled boutique for good clothing at a lower price, but still a little pricey Customer Service is great and they have great fashion. I just wish they had a more diverse fashion because I’m bigger on the top and little on the bottom but more to come I loved everything they had there.
Honestly save your time and energy. I’ve sold with them a few times and there’s non rhyme or reason to what they buy. I’m never looking to make money-just a few bucks here and there when purging. It’s more the fact of the matter. I’ve sent in naw brands (not fast fashion-brands like A&F, Nike, New Balance, JCrew, American Eagle etc) and all have been like new. If it’s not really good I just donate it.
This last time I sent in 10 items. Totally thought I’d get maybe $10-15 bucks. They bought one item. One.
Honestly I’m convinced they don’t buy stuff and then turn around it sell it. I don’t believe there’s a “charity” they donate too. Maybe in person where it’s harder to be dishonest. But my sell by mail experience has left the definite impression that they frequently “don’t buy” so that they can sell at pure profit
The Evanston location stole my shoes and had the nerve to tell me I didn't read the contract. I've consigned my high merchandise all over this city and have never been taken advantage of like this until I consigned a pair of McQueen sneakers. I was told I would be contacted if they did not sell in the period of time outlined and asked to initial a document that he was explaining as I was signing. When I called back a month or two later to check on the shoes because I had not heard back, I was told they were GIVEN AWAY because the contract expired and I didn’t reach back out to them. Where on earth does a consignment process like that even happen? I contacted the leadership team and never heard back.
The trade-in and cash-in options aren't great for the donor, but as a shopper off the street, I find things at the Brooklyn location to be affordable and almost 100% trendy. This is hands-down my favorite clothing store!!!
LIVING WAGE 2% SURCHARGE AT RETAILER IN CHICAGO... NO KIDDING, CHECK YOUR RECEIPT!
IS THIS EVEN LEGAL? I've been upset and bothered for a week about this...
I think retailers are saying to their consumer "you voted for a minimum wage hike... so you pay for it." Or it is a sneaky way for the retailer to avoid paying taxes on income/increased revenue of 2%. Do they pay payroll tax on 2%? I doubt it. Deceptive indeed. It feels like a forced gratuity and that IS ILLEGAL. I saw this for the first time last week and was furious. Especially since NOT ONE employee acknowledged me while I was shopping. I refused to pay and asked for the management who immediately refunded my money. Although it was only $1.20. It's the point of... you pay your employee... I already pay enough. And instead of pissing off your customer over such a small amount- just raise your price by 2% -that I would have never noticed if you put it in as a price increase... you look like a jerk... bad Public Relations silly retailers - bad PR indeed.
If you are trying to sell your items on Crossroads Trading through their mail-by-bag program, it is not the same as bringing the items to the stores. The mail by bag accepts less donations, probably b/c they get so much donations, so they choose less items to buy from you.
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