Mixed: street address on the site, BBB A- · 48 reviews · 37 complaints, no domain — as of .
Four questions, answered from the record: the company's public footprint.
Mixed: street address on the site, BBB A- · 48 reviews · 37 complaints — as of Oct 9, 2026. These are facts the registry could check, not an endorsement.
47 reviews, 1.1 out of 5 on average. None of them comes from a Closo order yet — Closo counts only reviews from a purchase it can see.
A liquidator. That is what the registry holds about the goods.
The registry records Shorewood Liquidators Inc. at 21460 SW Frontage Rd, Shorewood, IL — the address on the company's public footprint. Shipping terms are agreed with the supplier; Closo does not quote them here.
A liquidator.
What the registry holds about the goods. Facts it can check — address, domain, payment methods — feed the score.
Every supplier is scored from 0 to 100 on facts we can check ourselves — not on what the company says about itself. This profile has no score yet: the checks run automatically as the record fills, and no supplier can pay to change a score.
Ratings are quoted from Google and the Better Business Bureau as the registry found them on the dates shown. Closo does not add them to its own score; the score counts only facts it checks itself.
No Closo reviews yet; 30 reviews on other sites. Closo counts only reviews from a purchase it can see.
I was sold an item open box/new. The chair is missing all screws to assemble and the whole arm of the chair including other parts. The chair is completely functionless. There response : Im afraid Im unable to assist further with this matter at this time.
Ok, so I am aware that some of your items are not as described. I have been burned numerous times and should know better!! So I got that, but for you all to accept items from sellers that you don't ask if they are even working is ridiculous. I purchased 2 ice makers and neither worked, why would I purchase items in the box that don't work!! For parts, what parts??? I figure if you are going to let people sell items to you (you get paid and you get paid when they are sold!!!) then you sell them under your company name. You can least ask them if the the item is working??? Then if you get a compl
Purchased several items this week. I receive an email stating that "We are reaching out to inform you that the initial shipping quote for the Ninja Frieside360 was incorrect. The actual cost to ship this item is over $300. They offered to ship if I pay the difference in freight shipping, cancel the order for full refund, or arrange to come pick up at their location. This comes in almost 24 hours after I had one the auction and paid for my invoice. Comes down to the fact I won the item in auction fair and square at $150. They retail for $499 on ******. I'm sorry you messed up but the auction en
Buyer Beware Items Not Tested or Accurately Described Be very careful bidding here. Many of the items do not appear to be tested or properly inspected before being listed.I received a picture frame that was described as apparently new, but it arrived cracked. I also purchased what was listed as a queen-size mattress, and it turned out to be a full size. Thats not a minor issue thats a completely different ********** seems like many of these items are customer returns, which buyers already understand when bidding. However, there should still be basic quality control to verify that items are fun
We have been going to sliBuy for years now & as can be expected the product can be less than what was thought. I do feel that they do their best to show pictures & describe the items as close as possible & we understand they are ******************* can never be guaranteed. We keep that in mind & bid accordingly However we did have a situation last week where our product could not be located when we went for pick up. It was a substantial ************ was beside myself since that had never happened & we were in dire need of this item. They referred me accordingly & I got the assistance from ****
Bought 2 appears new dewalt 2gal 20v vacuums. Both do not work with my dewalt 20v batteries. My batteries work on all my other dewalt products i own. Even went to buy a new 20v battery to see if it worker and didnt. Slibuy didnt accept my return nor give me a full refund. Like come on, now im out $163 because you all sold junk. How is that even fair.
Reviews published on other review sites, quoted as they appear there; they are not part of the Closo rating.
The Better Business Bureau profile the registry matched by name and town, as of Oct 6, 2026.
The BBB grades how a company answers complaints and how long it has been in business; it does not test the goods. A rating alone is not a verdict.
37 complaints in the last 3 years, five closed in the last 12 months. Filed by buyers with the Better Business Bureau; the company's replies are shown as BBB published them.
June, 23, 2026 They forfeited my $20 item that I paid for because I did not pick it up a day earlier! This is bad and mean customer policy, This is cruel to not give me my item that I paid for. Especially, after all the money I spent at this business. I had a death in the family and rescheduled my pickup but they still purposely forfeited this one item. I have all good intentions and do not complain about all the garbage, incomplete listings, missing pics, missing parts etc. But forfeiting my purchased that I bought and did not pick up one day earlier that I rescheduled is wrong. I called the …
We are very sorry to hear about the personal difficulties you were experiencing, and we understand how stressful it can be to manage unexpected events while also trying to pick up purchased items. We never want a customer to feel mistreated, and we regret that this situation left you feeling that way.To clarify the timeline:The item was purchased on June 2. Per our policy, we allow 3 days after pa…
i made a purchase through their app for a turntable system with speakers retailer at $389 and upon picking up and inspecting my item i received two speakers in used condition with a manual on the turntable which wasn't included. when i attempted to reconcile with company for refund or credit they refused stating "it's a ******" despite misrepresenting the item
Hello,I apologize that the item did not meet your expectations. At this time a full refund has been issued back to your original payment method and you may dispose of the item. Please feel free to reach out to us at ********************************** for any further questions or concerns.
I am filing a complaint against ************************** regarding multiple problematic purchases and misleading listings.I am a premium member and purchased around 10 items recently. At least 5 of them had serious issues. My concern is not minor imperfections, but items that are unusable, incomplete, or misrepresented.Examples:- A toner listed as Brother ******* appears non-genuine (opened packaging, toner residue, authenticity questionable).- A Craftsman hedge trimmer listed with battery and charger does not power on at all and cannot be tested.- A Kobalt pole saw listed as Appears New is …
Hello,
Thank you for reaching out. I apologize for the trouble you have experienced with your items.
After reviewing your account, I see that these items were purchased and picked up in August and November 2025. Unfortunately, because more than six months have passed since the original purchase, we are unable to offer a return or credit.
Per our policy, all items are sold as-is. Items listed i…
On 10/14/2025 I purchased a 5 piece patio furniture set and 4 round table with cushions. The description said it was new/other. No other notes were indicated. I purchased it for $165.10. Upon picking it up and opening it, I noticed that the table is missing a leg and it did not come with screws. I emailed the company to inform them that I did not know it mas missing anything and now the table is unusable. They replied back that even though it says new it might be missing parts. They did not offer a refund all they said was to contact the manufacturer. I emailed them back asking if they knew wh…
Hello ********,Thank you for reaching out. I'm sorry to hear that your item arrived with missing components. As noted in our auction listing, items categorized as "new/other" may include minor or significant missing parts. Our team does not inspect or test items for completeness or functionality prior to listing. Regrettably, this item does not meet the criteria outlined in our return policy, and …
I paid for an item 7/14/2025 and kept rescheduling since 7/14/2025 each rescheduling got APPROVED which their policy you can get an extension if you reach out to them which I did by rescheduling. When I could no longer reschedule on the site I emailed them to reschedule and it got approved. But they are saying my items been re-listed for months and no one ever told me until 10/10/2025. I NEVER missed an appointment they re-sold the items I paid for without any notice. Now are trying to use policy for their wrongdoings. They told me that even if I came to my appointment that I was going to leav…
Hello ******,I apologize that your items were not available for pickup. Your invoice was paid for on 7/14/25, and you did not confirm a pickup date until 10/1/2025. The appointment was missed by you, and the items were forfeited due to non-pickup. Per our policy, you have 6 days after payment to pick up since you are a plus member. We cannot guarantee items to be held any longer than that time fra…
I was bidding on an item at SLIBUY the picture the main picture they used to advertise the item is of a commercial grade $3000.00 water slide, the item I received is not at all like the color image but a small $380.00 waterslide. Very distinctly different. We contacted the sellers and they said nothing they can do. This item was listed as a shelf pull which by their listing is sealed and never used, this item was also opened by them and they could clearly see that the item was not the one they listed. However they will not even offer a store credit. This was bid on 7/30/2025 and picked up on t…
Hello,I am sorry to hear that your item was not as expected. Upon checking the listing, I can see that the correct item was photographed, however there was an incorrect stock image used in the listing. At this time, we ask that you please return the item for a full credit back to your account. If you have any further questions or concerns, please reach out to us at ********************************…
Source: the company's BBB profile, as of Oct 6, 2026.
This company has no orders on Closo. Pay the way that leaves the money in your reach until the pallet is in your hands.
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What people search about this company, and where on this page the answer is.
a street address that checks out, 30 reviews on other sites — and, on a Closo order, your money held until the pallet arrives.
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