Introduction to Managing Sales

Introduction to Managing Sales

When sales start coming in, keeping track of them across multiple marketplaces can get messy. Closo centralizes all your orders so you can manage them from a single dashboard — no more logging in to each platform separately.


1. Viewing Your Sales

  • Open the Orders tab in your Closo dashboard.

  • See all incoming orders from connected marketplaces in one list.

  • Filter by date, status, marketplace, or fulfillment stage.


2. Understanding Order Statuses

  • Pending – Sale confirmed but awaiting payment or marketplace processing.

  • Ready to Ship – Payment received and ready for fulfillment.

  • Shipped – Tracking information added and item in transit.

  • Completed – Buyer received the item and sale is finalized.

  • Canceled/Returned – Order canceled or item returned.

💡 Pro Tip: Keep statuses updated to ensure accurate tracking and avoid buyer inquiries.


3. Managing Fulfillment

  • Add tracking numbers directly in Closo — they sync to the marketplace automatically.

  • Print shipping labels where integrated.

  • Mark items as shipped in bulk for faster processing.


4. Using AI Insights to Improve Sales Management

  • Identify top-selling categories and marketplaces.

  • Spot trends in return rates or shipping delays.

  • Adjust sourcing and fulfillment strategies based on real data.


5. Staying Organized

  • Tag orders for quick grouping (e.g., “Urgent,” “High Value,” “International”).

  • Use filters to focus on overdue shipments or high-priority orders.


💡 Next Step: Connect all your marketplaces to Closo today so every sale appears in one dashboard — ready for faster fulfillment and better tracking.