⚠️ Eligibility Check: FREE RETURN + INSTANT REFUND.
Standard Meshki returns cost a massive $16.99 (deducted from your credit) and take 10–14+ Days to process. Even worse, most returns are for Store Credit Only. However, select zip codes are now eligible for Fee-Free Drop-offs and Immediate Refunds via Closo. Check your status before you print a label.
There is a specific kind of fantasy you buy into when you scroll through Meshki. You see the "Mia" shimmer gown or the latex-look mini dress, and you imagine yourself at a rooftop bar in Los Angeles or a gala in Sydney. You aren't just buying a dress; you're buying a "Main Character" moment.
But when the package arrives, the reality can be a bit... tight. The fabric has zero stretch. The cut-outs don't align with your actual human ribs. You realize you need to send it back. No big deal, right?
That was me last month. I spent nearly $300 on two dresses for a wedding guest look. Neither worked. I went to the return portal, expecting a standard $7 shipping fee and a refund to my card.
I didn't realize I had just signed up for the "Double Pain." First, I was hit with the shock that Meshki charges a $16.99 USD return fee—one of the highest I’ve ever seen in fast fashion. Then came the second blow: Store Credit Only. My $300 wasn't coming back to my bank account; it was being held hostage as a gift card, minus the $17 fee.
If you are currently staring at a beautiful but ill-fitting gown and trying to navigate the meshki return policy, or reading the horror stories on meshki return policy reddit threads, you’ve come to the right place. I’ve analyzed the fine print, the "Bridal Exception," and the logistics to help you salvage your money without losing your mind.
How to return Meshki items (The Slow & Costly Way)
Meshki is an Australian brand with a growing US presence, but their return policy feels distinctly international—and expensive. Unlike US-based giants that prioritize customer convenience, Meshki prioritizes protecting their bottom line.
The Standard Mail-In Flow
-
The Clock is Ticking: You must initiate the return within 14 days. If you wait until day 15, the portal will likely block you.
-
Access the Portal: Go to the Meshki Returns Portal. You need your order number (e.g., #US12345) and email.
-
The "Credit" Realization: As you select your items, you’ll notice the only option for standard returns is "Store Credit."
-
The Fee Deduction: You will see a line item deducting $16.99 from your credit amount. This covers the shipping back to their US hub (often in Pennsylvania) or consolidation back to Australia.
-
Print the Label: You need a printer.
-
Pack Carefully: Meshki is strict. Ensure the "Returns Ribbon" (if attached) is still on. If you removed that ribbon, they will reject the return.
-
The Wait: The package travels to their hub. Once received, it takes 5–7 business days (officially) to process, though user reports suggest it can take up to 2 weeks during peak times.
The Financial Reality: You are paying a "Restocking Tax" of nearly $17. If you return a $60 dress, you are only getting $43 back in credit. You have lost nearly 30% of your value and your liquidity. You are forced to shop there again to use the credit, locking you into a cycle.
This is the old way: You pay a massive fee, and you wait for store credit. But if you live in a "Fast Zone," you can skip the fee. Use the tool below to see if your zip code qualifies for a Free Return with Instant Refund.
Common issues shoppers face with Meshki returns
I’ve analyzed hundreds of consumer reports and meshki boutique return policy complaints, and the frustration is almost always about the cost and the credit.
1. The $16.99 Fee
Most US shoppers are used to free returns or maybe a $7 label fee. Meshki’s $16.99 fee is jarring. It applies even if you are returning a small, lightweight crop top.
-
The Pain: Buying two sizes to try on is financially dangerous. If you buy a Medium and a Large, intending to return one, you are guaranteed to lose $17 on that transaction.
2. Store Credit vs. Refunds
This is the biggest friction point. Unless you bought from the specific "Bridal" category (which has different rules), you cannot get cash back.
-
The Trap: If you needed that money for rent or bills, you are out of luck. The money is now Meshki money.
3. The "Returns Ribbon"
Many formal dresses come with a large, obvious ribbon attached to the outside.
-
The Rule: If you cut this ribbon, the item is yours. You cannot return it. This prevents "wardrobing" (wearing it for Instagram pics and returning it), but it also makes it hard to test the dress with your jewelry or accessories without that ugly ribbon getting in the way.
4. Final Sale
Meshki’s "Final Sale" items are truly final. If you buy something on deep discount, you cannot return it for credit or exchange. Given their sizing can be inconsistent (some fabrics snatch, some don't), this is a high-risk gamble.
Here’s where it gets interesting... some neighborhoods have unlocked a way to bypass these fees and credit traps.
The New Standard: Free Returns & Instant Refunds
While the standard meshki returns policy relies on high fees and store credit locks, third-party innovations are changing the game.
This is where services like Closo come in.
Closo acts as a bridge between you and the retailer, removing the friction points of the "Double Negative" (High Fees + Credit Wait).
-
No $16.99 Fee: In eligible zones, the massive return fee is waived.
-
No Label/Ribbon Stress: You hand it over securely without needing to print documents.
-
Instant Value: The moment you drop the item off, the return is processed.
Why many shoppers prefer using Closo
It comes down to simple math. Why pay $17 to return a dress and wait weeks for a gift card, when you could pay $0?
When you return a dress via the standard mail method, you are effectively paying a penalty for it not fitting. With the Closo model (the "Double Positive"), you retain the full value of your purchase potential. You hand over the item, scan a QR code, and by the time you walk back to your car, the notification is on your phone: Return Processed.
Are you eligible for Free & Instant Returns?
Because this involves physical logistics and partnerships with local drop-off points, this premium service isn't active in every zip code for Meshki yet. You need to verify your location.
This premium service isn't active in every zip code for Meshki yet. You need to verify your location.
If the tool says "Not Active," don't worry. Enter your email to Vote for your Zip Code. We prioritize launching in neighborhoods with the most requests. Plus, voters are entered into our monthly sweepstakes to have their standard return fees reimbursed while they wait.
3 "Secret" Hacks for the Meshki Return Policy
If you aren't in a Closo zone yet, or if you are stuck with a "Store Credit" dilemma, you need to know how to maneuver through the system. Here are three methods to hack the policy.
Hack #1: The "Bridal" Refund Loophole
The one exception to the "Store Credit Only" rule is the Bridal Collection.
-
The Hack: If you are shopping for a white dress for a rehearsal dinner or event, check if it is tagged as "Bridal."
-
The Strategy: Bridal items are eligible for refunds to the original payment method (minus the shipping fee). If you are torn between a "Bridal" white dress and a standard "Party" white dress, choose the Bridal one. It gives you an exit strategy to get cash back if it doesn't fit.
Hack #2: The "Defective" Waiver
Did the zipper stick? Was there a makeup smudge on the collar when you opened it?
-
The Hack: Do not process a standard return. Contact customer service immediately with photos.
-
The Result: If the item is deemed "Faulty," Meshki is required to offer a full refund (not credit) and they will usually waive the $16.99 return shipping fee. Be honest, but inspect your items closely upon arrival.
Hack #3: Reselling vs. Returning
Because the return policy meshki charges $17 and gives only credit, returning is often a bad financial decision.
-
The Hack: Check the resale value on Poshmark or Depop.
-
The Math: If you bought a dress for $100 and return it, you get $83 in credit. If you sell it on Poshmark for $80, you get roughly $64 in cash (after Poshmark fees).
-
The Verdict: If you need cash, selling is better. If you plan to buy more Meshki, returning is better. But selling avoids the "Store Credit Trap."
FAQ: People always ask me...
"Why is the Meshki return fee so high?"
Answer: Meshki is an Australian company. While they have US logistics partners, cross-border commerce involves higher costs for duties, consolidation, and freight. The $16.99 fee likely covers the expedited processing and handling required to get inventory back into circulation or shipped back to HQ. It is significantly higher than domestic brands like Revolve or Nordstrom.
"What do Reddit users say about the Meshki return policy?"
Answer: Search meshki return policy reddit and you will find a lot of warnings. The consensus is: "Love the clothes, hate the returns." Users frequently complain about the surprise $17 deduction and the disappointment of receiving store credit instead of cash. The general advice is to be 100% sure of your sizing before ordering.
"Does Meshki offer exchanges?"
Answer: No. Meshki does not offer direct exchanges. You cannot swap a Small for a Medium in the portal. You must return the Small for store credit (minus $17), wait for the credit to arrive, and then use that credit to buy the Medium. This is why getting the size right the first time is critical.
Conclusion
Navigating the meshki return policy is high-stakes. The clothes are stunning, but the "Double Negative" of a $16.99 feeand Store Credit Only makes it one of the riskiest online shopping experiences for US consumers.
You have a choice. You can follow the old rules: pay the massive fee, accept the store credit, and hope the next item fits. Or, you can check your eligibility for the modern solution.
Check if you can save that $16.99 fee and get your value back today.
Related Articles:
-
House of CB vs. Meshki: Which Sizing is More Consistent?
-
The Truth About "Store Credit Only" Policies
-
Revolve Return Policy: How It Compares to Australian Brands
