I tried to email them to change my adress for an order and they ignored every message I sent. I didn’t get my package and wasted my money. I’m never buying here again because their customer service sucks
Never received my order. I can only advice not to order here. Customer service doesn't even exist.
Never received my order. Money lost. This is a scam.
Very poor quality. The kimono fabric was listed as cotton broadcloth. Upon receipt it is very cheap polyester. Also, does not come close to the one in the photo on their site. It’s very short, an odd length for a kimono and does not fall properly. I emailed them regarding g these issues and got no response. Save your money and don’t shop with them
Bad costumer service and the kimono is not worth 65$ not even close ! Cheap material I’m very disappointed! I wrote on their Instagram how bad their clothes are and they blocked me !!
If I could rate ‘no star’ I would. Do not use this company. Just another massive rip off with fake good reviews, the clothes are NOTHING like the pictures do not be fooled.
took 10 days days to arrive but it was worth it! love the jacket and the faux fur! glad they dont use real fur! i would buy from them again:)
Do not buy from this site
I would advise people not to order from Nostalgia Styles. I bought the green embroidered kimono and paid $112 (reduced from $135 with the application of a 25% off coupon code which I had to search for). Aside from the fact that this item is also available from other sites at a fraction of the cost, and I mean a fraction - $15.00 with free shipping - the item is very badly finished and is cheaply produced. It is simply not worth the money paid for it.
In addition, the company refused to answer any of my messages, of which I sent many via Facebook, email to the elusive Alejandro Caleb, and countless messages on their website which no one even viewed, never mind responded to. I had to raise it as a complaint to PayPal when I'd heard nothing about my order or the fact that it had been shipped and simply could not get a response from anyone. Whilst PayPal were looking into the matter, I miraculously received notice that my order was ready, 14 days after I'd ordered it, despite payment being taken immediately. Amazingly, I did receive it within the 14-20 day time frame for delivery, on day 20, in fact.
However, after seeing the item for sale on other sites
This is my first review. I am copying part of my multiple correspondence with this company as a warning to others. (Only edited to take special characters out for the review text.)
On July 29th I ordered two dresses. Nostalgia Styles said they were in stock and then charged my credit card. The first dress arrived within the 25 day time-frame (on the 24th day) they give for delivery times.
Now over two months later, the second dress has still not shown up, nor does EMS (the Chinese delivery service they use) even have a tracking number to say the dress is on its way.
A week ago, I finally asked to be refunded my money for the no-show dress. They have not replied to my two emails on this.
Meanwhile, I continue to get posts on my Insta and FB from them about how great they are. Maybe they should spend less money on sales and marketing and more on customer service.
I am starting to think I will never get the dress or my 100dollars back. Be careful.
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On Tue, Aug 27, 2019 at 2:01 PM miaXXXXXgmail.com
Hi Nostalgia,
This dress is not in transit. I am requesting a refund now since the item is taking so long. Please advise on how to get my money back.
Mia XXXXX
On Fri, Aug
Just received my green kimono in the mail! and its amazing:)))))) i will be forsure wearing this all over my house lol i will be absolutely purchasing from them again shortly!
I have ordered several different garments in November 2018 from Nostalgiastyles.com. They withdraw the money from my account immediately. But today 19. July 2019 I have still nothing received. And it's impossible for me to get in touch with the company. Stay away from this scam firm.
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