Mother of the bride here. I had a huge wobble about the outfit I purchased from the UK, four weeks out from my daughter’s wedding. I went along to Chapmans today and a lovely lady called Michelle came to my rescue. I shared my story with her, showed her a photo of the dress I had and she went out of her way to find me the perfect outfit I could not be happier with my purchase. She politely and inoffensively kept me on track with styles and colours that complimented my complexion andbody shape, Michelle was so supportive.
I was offered the option of taking two items home with me to get honest feedback from my daughter and a friend, amazing customer service.
I returned a few hours later and purchased a beautiful dress that had just come in.
Thank you to all the staff who go above and beyond to make the customers experience a positive and painless experience. As any Mother of the Bride will tell you, it is a wee bit stressful shopping for the perfect outfit. Not at Chapmans, they are superstars. Highly recommend to anyone looking for the perfect outfit.
Prompt communication, fast shipping and a beautiful product! This was my first purchase from Chapman's and I will certainly be a returning customer!
The bag I ordered was just as described and even more beautiful in person. The whole process was stress free and easy. I will definitely be purchasing again!
The cutest purse! easy and smooth transaction
i really loved how easy everything was. i just sent my stuff and a few days later i had money in my account. i didn’t have to do anything and the prices were good. i considered listing my stuff on ebay but this was much easier. 10/10 recommend.
Shop Chapman’s is by far the best high-end resale online boutique I have experienced. Ford truly knows luxury items and is willing to go the extra mile to get you what you want! His knowledge of luxury goods and dedication to assisting his sellers and buyers is top notch! Thanks for always going above and beyond my expectations!!!
Ford is a respected luxury handbag authenticator and reseller. He has a natural skill for locating the most gently used yet highly coveted items. I always know I am getting a great deal.
This was by far the best consignment experience I’ve ever had. This will be my go-to to buy and sell my luxury goods. Thank you Chapman’s!
I love the ease and convenience of Chapman’s.
The owner has always been a pleasure to work with as a seller or a buyer.
Great access to a variety or brands/styles!
I highly recommend for all luxury purchases or sales
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