How to Contact a Seller on Poshmark (Step-by-Step Guide 2025)

Quick Answer:
To contact a seller on Poshmark, open the listing page and scroll to the Comments section. Write your message or question there — the seller will be notified instantly and can reply publicly. Poshmark doesn’t allow private messaging, so all communication must happen in the listing’s comment thread for security and transparency.

Introduction: Why Contacting Sellers on Poshmark Matters

When shopping on Poshmark, you might want to ask a seller questions before making a purchase — about size, condition, shipping, or price. But unlike other marketplaces, Poshmark doesn’t have a “chat” or DM feature.

That’s why knowing how to contact sellers properly is essential for getting quick answers and making smarter buying decisions. In this guide, we’ll explain how to contact a seller on Poshmark step by step, what you can (and can’t) ask, how sellers typically respond, and tips to improve communication to close deals faster.

How to Contact a Seller on Poshmark

Poshmark doesn’t offer private messages, but you can contact sellers easily through the comment section on a listing.

📱 On Mobile:

Open the Poshmark app.
Tap on the listing of the item you’re interested in.
Scroll down to the Comments section.
Tap Write a comment and type your question.
Post it — the seller receives a notification.

💻 On Desktop:

Go to poshmark.com and log in.
Find the listing you want to ask about.
Scroll to Comments below the description.
Type and post your question.

⚠️ All questions and answers are public, so avoid sharing personal or sensitive information.

What You Can Ask Sellers

Poshmark encourages transparent communication. Buyers can ask about anything that helps them make a more informed purchase.

Here are some common questions buyers ask:

📏 “Can you confirm the measurements?”
🧺 “Is this item new or used?”
💰 “Would you accept $40?” (Price negotiations are common)
🚚 “When can you ship this item?”
📸 “Can you upload more photos of the back/label/tag?”

Sellers often respond quickly because active engagement boosts their visibility on the platform.

What Sellers Can’t Do or Say

Since all communication is public on Poshmark, there are strict rules about what can’t be shared:

❌ No sharing personal contact info or external links.
❌ No transactions outside Poshmark (this violates TOS).
❌ No off-platform negotiations.
❌ No spam or harassment.

All communication must happen through the listing itself, ensuring buyer protection and Poshmark’s secure payment process.

👉 Automate this with Closo →

Is It Easy to Sell on Poshmark?

Yes — selling on Poshmark is designed to be beginner-friendly.

Here’s why:

✅ No upfront listing fees.
📸 Simple photo and listing process.
🚚 Prepaid shipping labels.
💳 Secure payment system.
🧭 Built-in audience of millions of buyers.

Many sellers start with items from their own closet, then scale into a small business.

💡 Tip: Quick responses to buyer questions can increase your chances of making a sale.

👉 Related: How Does Poshmark Work for Sellers

Is Poshmark Real and Safe?

Yes, Poshmark is a legitimate platform with strong buyer and seller protection policies.

💵 Buyers pay upfront.
🧾 Poshmark holds funds until delivery is confirmed.
📦 Sellers get prepaid shipping labels.
🔐 Disputes are resolved through Poshmark Support.

Important: Always keep communication inside the app or website to maintain protection. Off-platform deals are not covered.

Using the Poshmark App (Download Free)

If you’re shopping on mobile, the Poshmark app makes contacting sellers even easier.

📥 How to Download:

📲 Benefits of Using the App:

Instant seller notifications.
Real-time comment updates.
Quick access to offers and bundles.
Faster checkout.

💬 Tip: Sellers often respond faster through the app because they get push notifications.

Poshmark Codes, Offers & Deals

Poshmark frequently runs promotions and referral codes for new users.

💰 Common Offers:

$10 off first purchase with a referral code.
Free or discounted shipping during events.
Posh Parties with exclusive deals.

👉 Check the Poshmark blog or your app notifications for active codes.
👉 Always use codes at checkout to apply discounts.

Automating Your Poshmark Sales with Closo

If you’re not just buying but also selling on Poshmark, managing listings and answering questions can become time-consuming. That’s where Closo comes in.

With Closo, sellers can:

🪄 Auto-share listings to increase exposure.
📈 Automate price drops and relisting.
📨 Get better buyer engagement through active inventory management.
🔁 Sync inventory across marketplaces like eBay, Mercari, Shopify, and TikTok Shop.

✨ This saves hours weekly and helps close more deals without manual work.

👉 Explore Closo AI Agents →

FAQ

❓ How do I contact a seller on Poshmark?

Go to the listing, scroll down to the Comments section, and post your message. The seller will be notified instantly.

❓ Can I message a seller privately?

No. Poshmark only allows public comments on listings to protect buyers and sellers.

❓ What can I ask a seller?

You can ask about size, condition, shipping, pricing, or additional photos.

❓ Is Poshmark a real platform?

Yes. Poshmark is a legitimate and secure resale marketplace with millions of users.

❓ How do I download the Poshmark app?

Download it for free on Google Play Store or the App Store .

Final Thoughts

Contacting a seller on Poshmark is simple — just use the Comments section on any listing. It’s public, fast, and keeps all communication secure.

Whether you’re a buyer asking questions or a seller responding quickly to close a deal, good communication is key to building trust and increasing conversions.

And if you’re selling at scale, tools like Closo can help you automate your Poshmark workflow so you can spend less time on manual tasks and more time growing your business.

Upward Link: Closo Seller Hub
Side Links: Sold on Poshmark — What Happens After a Sale , How Does Poshmark Work for Sellers