Disconnecting a Marketplace

1. Why You Might Disconnect a Marketplace

• You’ve closed or stopped selling from that store
  

• Your account is permanently suspended or inactive

• You’re reorganizing how you manage inventory

2. How to Disconnect a Marketplace

1. Go to Settings → Marketplaces.

2. Find the connected account you want to disconnect.

3. Click Disconnect.

4. Confirm the action in the pop-up.

3. What Happens After Disconnection

• Closo stops syncing data for that marketplace.

• Listings from that store are no longer updated or managed.

• Historical data (sales, analytics, and reports) stays in your Closo dashboard for reference.

💡 Note: If you reconnect the same store later, Closo will re-sync your active listings.

4. Best Practices Before Disconnecting

• Make sure all pending sales are handled directly in the marketplace.

• Export any data you may want for external reference.

• If you plan to connect a different account, disconnect the old one first.

💡 Next Step: Head to your Marketplace Settings if you need to disconnect an account and streamline your dashboard.