I still remember the first time I sold a luxury item on Poshmark. It was a vintage Burberry trench coat I’d found at an estate sale for $20. I listed it for $250, my hands shaking a little as I hit "Publish." When it sold three hours later, I felt like a genius. I packed it with tissue paper, wrote a thank-you note, and shipped it off.
Three days later, the buyer opened a case claiming it was "fake" because the buttons didn't look like the ones on the current season's website. My heart dropped. I spent the next 48 hours frantically uploading photos of the vintage labels and stitching comparisons. I won the case, but the stress took years off my life. That was my wake-up call: Poshmark is a fantastic marketplace, but it is not a passive income stream. It is a contact sport.
If you are reading poshmark reviews trying to decide if the platform is safe for your wallet or your wardrobe in 2026, the answer is complex. It is a legitimate site with robust protections, but the user experience can vary wildly depending on who is on the other side of the screen.
Is Poshmark a Legit Site? (The Trust Factor)
When people ask is poshmark a legit site, they usually mean: "Will I get scammed?" Technically, no. Poshmark is a publicly traded company (and now part of a massive conglomerate) with over 80 million users. They don't steal credit card numbers. They don't run off with your money.
However, "Legit" doesn't mean "Perfect." The platform operates as a middleman.
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For Buyers: Your money is held by Poshmark until you receive the item. If you get a box of rocks, Poshmark refunds you.
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For Sellers: You don't get paid until the buyer accepts the order (or 3 days pass). This prevents chargeback scams.
Opinion Statement: I honestly believe Poshmark is the safest platform for beginners because of this escrow system.Unlike PayPal or Venmo transactions where money can vanish, Poshmark forces a "pause" that protects both sides.
Poshmark Reviews for Buyers: The "Posh Protect" Reality
If you are looking for poshmark reviews for buyers, the biggest complaint is almost always about condition disputes."Good Condition" is subjective. To a college student selling her fast fashion, "Good" might mean "only one stain." To a vintage collector, "Good" means pristine.
The "No Returns" Policy:Is Poshmark a safe site for returns? Sort of. Poshmark does not allow returns for "Fit" or "Change of Mind." If those jeans are too tight, you are stuck with them. You can only return if the item is "Undisclosed Damage" or "Not As Described."
Anecdote: In 2023, I bought a pair of "Leather" boots. They arrived, and they were clearly synthetic PU leather. I opened a case. I took a photo of the inner tag that said "All Man Made Materials." Poshmark approved the return in 2 hours. The system works, but you have to know how to prove your case.
Poshmark Reviews for Sellers: The 20% Fee Debate
Here’s where it gets interesting... The most polarizing topic in poshmark reviews for sellers is the fee structure.Poshmark takes a flat 20% commission on all sales over $15. (For sales under $15, they take a flat $2.95).
The Math:
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Item Price: $20
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Poshmark Fee: -$4
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Your Earnings: $16
It sounds high compared to eBay (~13%) or Mercari (~10%). But you have to factor in what you don't pay for. On Poshmark, you don't pay for shipping labels (the buyer pays $7.97). You don't pay for "insertion fees." You don't pay for a store subscription.
Honest Failure: I once tried to move my entire inventory to a "cheaper" platform to save that 10%. I spent weeks listing on a new app with lower fees. I sold... zero items. The traffic just wasn't there.Lesson: 80% of a watermelon is better than 100% of a grape. Poshmark has the buyers, so I pay the fee.
The "Case Review" Nightmare: How Long Does Poshmark Take to Review a Case?
This is the search term that brings most people to the forums in a panic: how long does poshmark review take? When a buyer opens a dispute, your funds are frozen. It feels like being in purgatory.
The Official Timeline: Poshmark says they resolve cases within 24–72 hours.
The Real Timeline:
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Simple Case (Wrong Item Sent): 1–2 Days.
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Complex Case (Authenticity/Smell): 5–7 Days.
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Weekend/Holiday: Add 2 days.
Common question I see... How long does it take poshmark to review a case regarding authenticity? These take the longest. Poshmark may ask the buyer to send additional photos or even ship the item to their HQ for physical inspection. I had a designer handbag case drag on for 9 days because they were backlogged.
My Advice: Do not spam their email. Upload your proof (photos of packaging, measurements) to the case window onceand wait. If you fight with the buyer in the comments, you look unprofessional, and the Poshmark moderator is less likely to side with you.
Sourcing Smarter: How Closo Helps Me Predict Demand & Trends 6 Weeks Ahead
The best way to avoid bad reviews is to sell items people desperately want. When an item is "hot," buyers are less picky about minor flaws. But finding those items is hard. I used to guess. Now I use Closo Demand Signals.
How Closo helps me predict demand & trends 6 weeks ahead is by analyzing search volume across the web, not just on Poshmark.
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The Signal: Closo flagged "Leopard Print Denim" as a rising trend in search engines.
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The Reaction: I thought, "Really? Again?"
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The Data: The signal strength was high.
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The Action: I went to the thrift store and bought every pair of animal print jeans I could find (mostly outdated brands like Chico's).
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The Result: I listed them on Poshmark. They sold within days for full price. Because the demand was high, buyers weren't asking "Is this true to size?" They were just hitting "Buy Now."
I use Closo to automate my sourcing research – saves me about 3 hours weekly of guessing what is cool.
Can You Leave Reviews on Poshmark? (The "Love Note" System)
New users are often confused by the lack of a public "1-star" section.Can you leave reviews on poshmark? Yes, but they are hidden.
How it Works:
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5-Star Ratings: If you leave a 5-star rating and write a comment, it becomes a "Love Note." It is public and visible on the seller's "About" page.
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4-Star and Below: These are private. Only the seller sees them. They do not lower the seller's visible score to the public.
Opinion Statement: I love this system. Unlike eBay, where one angry buyer can ruin your reputation with a red negative feedback, Poshmark protects sellers from retaliation. It keeps the "vibe" of the platform positive, even if it hides some dirty laundry.
Managing Inventory: Closo 100% Free Crosslister
If you are reading poshmark reviews, you are probably realizing you shouldn't put all your eggs in one basket. But listing on Poshmark, eBay, and Depop takes forever. This is why I use the Closo 100% Free Crosslister.
The Workflow:
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List on Poshmark: It’s the easiest app to list on (user-friendly).
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Cross-List: I use Closo to copy that listing to eBay and Mercari.
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Sync: When it sells on Poshmark, I delete it from the others.
Why Closo? Most cross-listing tools cost $30/month. Closo is free. For a reseller operating on thin margins, saving that $360 a year is huge. It allows me to treat Poshmark as my "hub" while still getting sales from eBay buyers who hate Poshmark's shipping fees.
Poshmark App vs. Desktop
Most reviews on poshmark mention the app. It is a mobile-first platform.
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The App: Slick, easy to take photos, great for sharing.
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The Desktop Site: Clunky, but better for bulk editing prices.
Parenthetical Aside: (I do 90% of my work on the phone. I can list an item while waiting in the school pick-up line.Poshmark's app is arguably the best listing interface in the resale game. It’s addictive.)
Common Complaints: What to Watch Out For
It’s not all sunshine. Poshmark reviews complaints usually center on:
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Dead Closets: You buy an item, and the seller never ships because they deleted the app 2 years ago.
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Tip: Always check the "Last Active" status on the seller's profile before buying.
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Shipping Delays: Sellers have 7 days to ship. In the Amazon Prime era, waiting 7 days for tracking feels like an eternity.
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Spam: The "Posh Shows" (live auctions) send a lot of notifications. You have to go into settings and turn them off,or your phone will buzz all night.
How Long Does Poshmark Case Review Take? (The Weekend Trap)
I need to reiterate this because it’s the #1 stressor.How long does poshmark case review take if you open it on a Friday?Expect silence until Tuesday. Poshmark support operates on business days. If you open a case on Friday afternoon, do not expect a response until Monday or Tuesday. Do not panic. Do not close the case. Just wait.
Honest Failure: I once got impatient waiting for a case review. I tweeted at Poshmark support. I emailed them three times. I think I annoyed the rep because when they finally replied, the tone was very terse.Lesson: Patience pays.Harassing the support team does not speed up the queue.
Common Questions I See
People always ask me... Why is shipping so expensive?
Shipping is a flat $7.97 (as of 2026) for anything up to 5 lbs. This is a deal if you are buying a heavy coat or a bundle of 5 jeans. It is a rip-off if you are buying a single lipstick.Poshmark legit works best for bundles. If you want one small item,try Mercari or eBay where sellers can use "Ground Advantage" shipping for $4.
Common question I see... Does Poshmark authenticate items?
Yes, for items over $500. It is called "Posh Authenticate." The item goes to their HQ first, they check it, and then send it to you. For items under $500, you are trusting the seller (and your own ability to spot a fake).
People always ask me... Can I get scammed as a seller?
The most common seller scam is the "switched return." The buyer receives your new shoes, opens a return case, and sends back their old, dirty shoes.How to prevent this: I video record myself packing high-value orders. If a buyer pulls this, I upload the video to the case review. It doesn't work 100% of the time, but it helps.
Conclusion
Is Poshmark perfect? No. The fees are high, the social features (sharing) are annoying, and the how long does poshmark review take wait time can be stressful. But is it a legit and safe place to buy and sell? Absolutely. It is the only platform where I can list a dress in 2 minutes and sell it for $50 an hour later without worrying about calculating shipping zones.
My honest assessment is that Poshmark is the "Apple" of resale: expensive fees, but a walled garden that is easy to use and mostly safe.
If you are ready to take your Poshmark business seriously, you need better data. Use the Closo Seller Hub to see what buyers are actually searching for.
For more on how to expand beyond the app, check out our Flyp Crosslister Review (and see why I prefer Closo).
And if you want to know what brands are safe bets for 2026, check out Trending Products Forecast 2026
