Introduction

In early 2022, I moved from one side of Brooklyn to another. Nothing dramatic—just trading a tiny fourth-floor walk-up for a place where I didn’t have to drag 20 poly mailers down the stairs every morning. What I didn’t expect was how chaotic the first week of shipping would be. I still remember printing a Depop label that auto-filled my old address, and the USPS courier politely asking, “You don’t live there anymore, do you?”

Nope. I didn’t. And that label very nearly returned an $85 Nike Tech Fleece sale to the wrong building.

That single mistake forced me to finally learn how Depop handles addresses, what “address” actually means inside the app (there are two different ones), and how sellers like me avoid cancellations, returns, and tracking problems because of outdated info.

Here’s where it gets interesting… changing your address on Depop is easy before a sale—but changes become almost impossible after the buyer has checked out. That’s why learning the workflows, timing, and real seller tricks makes a huge difference, especially if you’re shipping multiple items weekly.

Let’s go step by step.

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How to Change Address on Depop (Full Seller Guide)

There are two different addresses you must understand on Depop:

1. Your account address — where Depop stores your personal info

2. The buyer’s shipping address — pulled from the buyer’s profile and locked on purchase

Most people confuse the two. Sellers especially.

Let’s break them down.

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1. How to Change Your Address on Depop (Seller Profile Address)

This is the address Depop uses for:

• verification

• advance shipping info

• returns

• fraud checks

• account identity

Steps (simple):

1. Open the Depop app

2. Tap Profile

3. Tap ⚙️ Settings (top right)

4. Tap Address

5. Update your name, street address, city, ZIP, etc.

6. Save

Done.

But here’s the trick:

Updating this does NOT override an already-generated shipping label.

That’s the part most sellers miss. Including me back in 2022.

Anecdote #1

I shipped 41 items that month. Exactly 3 auto-populated my old address before I caught it. Luckily two buyers were honest and updated me, and only one order needed a resend.

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2. How to Change Shipping Address on Depop (Buyer’s Address)

You cannot edit a buyer’s shipping address from your end as a seller. Depop treats this as a fraud-protection rule.

What Depop allows:

• Buyer updates their address before purchasing

• Buyer messages you asking to cancel so they can reorder

• Seller cancels at buyer request with zero strike

What Depop does NOT allow:

• Editing the buyer address after the order is placed

• Printing a new label with a different address

• Stickering over the barcode to “fix it” manually (USPS rejects these)

Parenthetical aside

(Depop is far stricter about address changes than Poshmark or Mercari.)

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3. What to Do If a Buyer Purchased With the Wrong Address

Happens constantly. Buyers rush. They forget. They move. They panic.

You must:

Ask the buyer to cancel the order from their side, then let them repurchase with the correct address.

Steps for the buyer:

1. Go to the order page

2. Tap Cancel Order

3. Select “Wrong address”

4. Wait for your confirmation

Steps for the seller:

1. Tap Approve Cancellation

2. Refund is automatic

3. Buyer repurchases

Failure Admission #1

In 2023, I thought it was “fine” to ship to a manually typed address the buyer messaged me. USPS returned the package after 13 days. Never again.

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How to Change My Address on Depop After I Sold an Item

Short answer: you can’t.

The moment the buyer pays:

• Depop generates a label

• Address is locked

• You cannot modify it

Why this matters:

If your address is wrong → returns go to the wrong place
If buyer’s address is wrong → package gets lost

Opinion

Depop should let sellers regenerate labels once, like eBay does.

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How Much Does Shipping Cost on Depop?

Depop shipping (USPS) is based on weight:

Anecdote #2

I once misjudged a vintage denim jacket at 2 lb 3 oz. Depop automatically bumped the shipping tier and wiped out $6 of profit. Since then, I weigh everything on a $19 Amazon scale.

Tools I use:

• Dymo 4XL printer

• Accuteck Postal Scale

• Amazon Basics poly mailers

• Scotch Heavy Duty Tape

• Closo seller dashboard for cross-listing + shipping workflow automations

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How to Boost Listings on Depop (Real Seller Tips)

Depop’s algorithm isn’t as mysterious as people think.

Here’s what consistently works for me:

1. Daily listing or relisting

Even 1–2 items refreshes your entire store.

2. Style tags

Use all three. Depop loves descriptive terms.

3. Post outfit photos

Full-body shots always outperform flat lays.

4. Answer messages fast

Buyers decide in 3–6 minutes.

5. Cross-list to bring external demand

This is where Closo helps.
I cross-list my Depop items to Poshmark, Mercari, and eBay through Closo, which moves more eyeballs to the same SKUs. And honestly, it saves me 3 hours weekly when I'm running 200–300 active listings.

Limitation

Some items never catch traction on Depop, no matter how many times you boost them.

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How to Bundle on Depop as a Seller

Depop doesn’t have a “create bundle” button like Poshmark.
You have to do it manually.

How I bundle:

1. Buyer messages: “Can you bundle these?”

2. I create a private listing titled “Bundle for @username”

3. Price it with the discount

4. Buyer purchases

5. Ship all items under that one label (as long as weight allows)

Anecdote #3

My best bundle ever was four Y2K mesh tops for $82 shipped. It sold within 5 minutes because I priced the bundle less than buying each individually.

Parenthetical aside

(Bundles are the only time I break my “no manual listings” rule.)

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How to Cancel a Depop Order

As a seller, you can cancel:

• item damaged

• wrong address

• buyer requested cancellation

• out of stock

• shipping issue

Steps to cancel as seller:

1. Go to Activity

2. Open the order

3. Tap Cancel Order

4. Choose the correct reason

5. Confirm

Failure Admission #2

In 2021, I had two cancellations marked as “out of stock.” Depop slowed my visibility for two weeks. Ever since, I only cancel when buyers request it.

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People Always Ask Me: “Can I Change the Shipping Address After Purchase?”

Short, painful answer: no.

Longer answer:
You must cancel the order and have the buyer repurchase. Depop locks the address to protect both parties.

Buyers often ask:

• “Can you ship to my work address instead?”

• “Can you change the state?”

• “Can you print a new label?”

You can't. And you shouldn’t. USPS scans everything, and mismatched addresses either reject or get delayed.

Uncertainty admission

I wish Depop let us regenerate shipping labels like eBay. But here we are.

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The One Comparison Table You Asked For

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Worth Reading

Inside the Closo Seller Hub, there’s a great breakdown on how cross-listing improves organic exposure even if Depop search slows down. I found it helpful when I compared Depop’s shipping vs other platforms in their guide on pricing strategy for sellers (upward link).

And when I was figuring out Depop bundles, the How to Sell on Multiple Marketplaces and Inventory Import Checklist posts helped me tighten my listing workflow so I wasn’t editing every platform manually (sideways links, highlighted).

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Conclusion

Changing your address on Depop is easy—right up until a buyer purchases something. After that, the label locks, USPS expects the address exactly as printed, and you’re in cancellation territory. As an active seller with 600+ sales, I’ve learned to update my address before listing, double-check labels, and never ship to an address a buyer sends manually.

My honest take: Depop’s system protects you more than it frustrates you. And if you’re listing on more than one platform (like most serious sellers are), I strongly recommend running your workflow through a tool like Closo. I use it to automate cross-listing and shipping management—it saves me about 3 hours weekly, especially during high-volume selling months.