FAQs
How does Closo work?
- Closo offers an all-in-one solution for sellers, including a marketplace with inventory management, crosslisting and sharing features, an omnichannel solution for unsold products, and real-time market analytics.
- You get access to wholesale-priced products for selling, with an easy crosslisting feature to your marketplace.
- Products are stored across brands or by other sellers. You don't pay anything upfront for inventory; simply list them to your stores and start selling.
- Only pay for the Cost of Goods after successfully delivering them to your customer.
How do I get started with Closo?
- To get started with CLOSO, you can fill out this short form , and we'll send the next steps.
- Next, connect the Closo extension from your account, then select products from the Marketplace and list them to your stores with just a few clicks.
How does dropshipping work?
- When you sign up with Closo, you gain access to all available inventory, which you can list and sell through your store.
- All products imported from Closo will be displayed in your account, where you can crosslist them across your stores and make adjustments using the integrated ChatGPT.
- All your orders are shipped with the provided shipping label, enabling tracking.
What is my commission per sold item?
Each product has its own Cost of Goods. Closo provides a suggested selling price, but you are free to set your own. You only pay the Cost of Goods after a successful delivery, regardless of the selling price.
For example:
- Suggested selling price: $100
- Your selling price: $120
- Cost of Goods: $40
- Your invoice: $40
Credit refurbishment
If someone else sells a product you listed, and you have a paid subscription, you'll get your credit back.
Credit expiration
Unused listings from any monthly plan are forfeited at the end of each billing cycle.
How will I be notified when an item sells out?
- To prevent double sales, we send email notifications immediately when an item is sold by any seller and automatically delist the product from your store.
What is the quality of your products?
- We strive to provide high-quality products to our customers.
- Our products are sourced directly from retailers and consist of either unworn returned items or new items with tags.
How do I handle returns and refunds?
- We handle all returns for our products. If a customer requests a return, simply contact us and we will handle the process.
How long does it take for orders to be shipped out?
- Orders are typically fulfilled and shipped out within 2 business days of being placed.
Is Dropshipping allowed on Poshmark?
- Yes, it is. If you're unsure whether dropshipping is allowed on Poshmark, please request us about the official response we've received from Poshmark on this matter.
- We use the shipping label you received from Poshmark, so the platform can track the shipment, and you'll receive payment afterward.
What is your customer support process like?
- We offer customer support via email. If you have any questions or concerns, please don't hesitate to reach out to our support team
Where can I sell the items?
Most our sellers tend to use the following marketplaces:
- Poshmark
- Mercari
- eBay
- Depop
- Vinted
- Tradesy
- Offerup
- Facebook Marketplace
- WhatNot