FAQs - General
What is Closo?
Closo is an all-in-one reselling and returns management platform that connects brands, resellers, and gig partners to maximize profits and reduce inventory waste.
With Closo, you can:
Sell without upfront costs – List products from Closo’s inventory and pay only after delivery.
Process & resell e-commerce returns – Earn as a gig partner by managing and selling returned inventory.
Crosslist effortlessly – Use Closo’s free tools to list products across multiple marketplaces.
Leverage AI-powered analytics – Get smart product recommendations and real-time market insights.
Whether you’re a brand looking to recover revenue, a reseller scaling your business, or a gig partner earning from returns processing, Closo provides a risk-free, profitable ecosystem where everyone wins!
What Sets Closo Apart from Other Platforms?
Closo goes beyond crosslisting—providing wholesale inventory with dropshipping, advanced market analytics, AI-driven recommendations, auto-sharing, unsold stock management, and more. The all-in-one platform for resellers ready to scale.
Is Closo free to use?
Yes! Closo offers a free planthat includes unlimited crosslisting, sharing, and market insights. Paid plans unlock premium features like Dropshipping, AI-driven recommendations and advanced analytics.
How does Closo’s dropshipping work?
List products from Closo’s wholesale inventory.
Sell without upfront costs—you only pay when the item sells.
Brands or gig partners ship directly to your customer.
Orders ship within 4 business days.
Where does Closo source inventory from?
Closo provides access to 450,000+ products from:
Brand returns – Customer-returned items from trusted brands
Excess stock – Overstock and liquidation deals
Unsold inventory – Products from Closo’s resale network
FAQs - Crosslister
How does a Closo crosslister work?
Closo simplifies crosslisting by integrating with multiple marketplaces. Easily import inventory, create listings, and post across platforms in just a few clicks. Manage updates, track sales, and handle inventory—all in one place for a seamless, efficient reselling experience
Which marketplaces and platforms are supported by Closo Crosslister?
Closo's crosslister integrates with top marketplaces like eBay, Poshmark, and Shopify, with upcoming support for Whatnot, Grailed, Vestiaire Collective, and Amazon. Expand your reach, boost sales, and grow your business effortlessly.
Can I Track Inventory with a Closo Crosslister?
Yes! Closo’s crosslister helps you track inventory across multiple marketplaces, reducing the risk of overselling. Easily monitor stock in real time, update listings, and keep everything accurate and up to date.
FAQs - Closo Share & Offers Tool
What is the Share & Offers Tool?
Closo’s Share & Offers Tool helps sellers increase visibility and boost sales by automatically sharing listings and sending offers to potential buyers across marketplaces.
How does the Share feature work?
Automatically share your listings to increase exposure.
Keep your products at the top of marketplace search results.
Engage with more buyers and drive higher conversions.
How does the Offers tool work?
Send bulk offers to likers and watchers in just one click.
Automate offers to be sent as soon as someone interacts with your listing.
Convert more potential buyers into actual sales with timely discounts.
Do I need to send offers manually?
No! You can automate offers so they are sent to interested buyers instantly after they like or watch your product.
Can I customize the discount in my offers?
Yes! You set the discount percentage and shipping options, giving you control over your pricing strategy.
Does sharing and sending offers improve sales?
Yes! Frequent sharing increases your product’s visibility, and sending timely offers encourages buyers topurchase faster.
Is the Share & Offers Tool free?
Yes! Closo offers free access to the Share & Offers Tool as part of its seller tools.
FAQ – Closo Smart Recommendations
What is Closo’s Smart Recommendations?
Closo’s Smart Recommendations use AI to suggest high-demand products based on market trends, your sales history, and competitor activity, helping you make smarter sourcing and pricing decisions.
How does Closo determine recommended products?
Closo’s AI analyzes:
Market demand – Identifies trending and fast-selling items.
Your sales data – Recommends products that match your best-selling categories.
Competitor insights – Suggests inventory that gives you a competitive edge.
Where do the recommended products come from?
Closo sources products from:
Brand returns – Customer-returned products in great condition.
Excess stock – Overstock and unsold items from brands.
Unsold inventory – Items that didn’t sell through traditional retail channels.
Can I customize my recommendations?
Yes! You can filter recommendations based on categories, pricing preferences, and sourcing methods (dropshipping or consignment).
How often are recommendations updated?
Closo’s AI updates recommendations in real-time, ensuring you always have fresh, high-demand products to list.
Do I have to manually search for products?
No! Closo’s AI auto-curates products tailored to your store, so you can quickly list and sell the most profitable inventory.
Can Smart Recommendations help with unsold inventory?
Yes! Closo analyzes your unsold stock and suggests crosslisting it to marketplaces where demand is higher.
How do Smart Recommendations help me sell more?
By focusing on data-driven product selection, Closo ensures you’re listing high-converting inventory, maximizing your chances of making a sale.
FAQ – Closo Unsold Products Solution
How does Closo help me sell unsold products?
Closo crosslists your unsold items on marketplaces with high demand, increasing visibility and the chances of a sale. If your product still doesn’t sell, Closo can source it for other sellers, ensuring it finds a new home.
How does Closo help me sell my unsold inventory?
Closo automatically:
Crosslists unsold products where demand is highest.
Suggests discounts to encourage sales.
Connects your inventory with other sellers who may want to resell it.
Frequently asked question
Use this text to answer questions in as much detail as possible for your customers.
Can I choose which unsold products to relist?
Yes! You have full control over which products to crosslist, discount, or redistribute through Closo’s seller network.
What happens if my products still don’t sell?
If a product remains unsold after crosslisting and price adjustments, Closo:
Sells it through partner resellers who specialize in moving inventory.
Distributes it via consignment to sellers who handle fulfillment.
How does Closo prevent overselling?
Closo’s Sales Detection & Auto-Delist feature automatically removes sold listings across all marketplaces, preventing overselling and ensuring inventory accuracy.
Does Closo guarantee a minimum payout for my unsold inventory?
Yes! When you apply a discount, Closo guarantees the cost of goods you’ll receive after the product is successfully delivered to a buyer.
FAQ – Closo Advanced Analytics
What is Closo Advanced Analytics?
Closo’s Advanced Analytics provide real-time insights into market trends, competitor activity, pricing strategies, and product demand, helping sellers make data-driven decisions to maximize sales.
How does Closo’s analytics help me sell more?
Closo’s analytics track:
Trending products – See what’s selling fast.
Competitive pricing – Optimize your pricing strategy.
Sell-through rates – Identify which products have high conversion potential.
Buyer demand – Know what customers are looking for across marketplaces.
What’s the difference between basic and advanced analytics?
Basic Analytics (Free) – General market insights and trends.
Advanced Analytics (Premium) – In-depth reports, AI-powered product recommendations, and personalized insights tailored to your store.
How often is the data updated?
Closo provides real-time updates, ensuring you always have the latest insights on sales trends, pricing, and demand.
Can I see analytics specific to my store?
Yes! Personal Sales Insights track your performance and provide customized recommendations to improve your sales strategy.
Can I track my competitors?
Yes! Closo helps you monitor competitor listings, pricing, and sell-through rates so you can stay ahead of the market.
FAQs - Dropshipping
Where does Closo’s inventory come from?
Closo sources products from brand returns, excess stock, and unsold inventory, providing a diverse range of ready-to-sell items at wholesale prices.
Do I need to buy inventory upfront?
No! With Closo’s dropshipping model, you only pay for products after they sell, eliminating upfront costs.
How does Closo ensure product quality?
Our inventory comes from vetted brands and suppliers, and products are inspected before being made available for resale.
How quickly are orders shipped?
All dropshipping orders are processed and shipped within 4 business days by the brand or Closo’s gig partners.
Can I choose which products to sell?
Yes! You have full control over the products you list and can use AI-driven recommendations to select high-demand items.
How does Closo help me find the best products?
Closo’s AI analyzes sales trends, your store’s performance, and market demand to recommend the best products for maximum profitability.
How do I get started with Closo sourcing?
Simply sign up, browse the catalog, list products, and start selling—Closo handles the rest!
FAQs - Consignment
What is Closo Consignment?
Closo Consignment lets Gig Partners receive returned, excess, and unsold inventory from brands to manage, list, and sell—without upfront costs. You get paid for processing and selling products.
How does Closo Consignment work?
Receive a steady flow of inventory from Closo’s brand partners.
Inspect, manage, and list pre-listed products across marketplaces.
When a product sells, ship it using Closo’s provided label.
Earn from both processing inventory and making sales.
Do I need to buy inventory upfront?
No! You don’t pay for inventory upfront. You earn for processing and selling without any investment.
Where does Closo source inventory from?
Closo’s consignment inventory comes from:
Brand Returns – Customer-returned products in great condition.
Excess Stock – Overstocked or end-of-season items.
Unsold Products – Items that didn’t sell through other retail channels.
How do I get paid?
You earn in two ways:
Processing Fee – Get paid per item you process, whether it sells or not.
Sales Profit – Earn a share of the selling price if an item is sold by yourself.
How do I receive inventory?
Inventory is delivered to your home or a nearby smart locker. You can accept as many products as you can handle and adjust intake as needed.
Do I need to manually list products?
No! Products are pre-listed in Closo’s system. Just review, adjust pricing if needed, and publish with one click.
What happens when a product sells?
Once a product sells:
You receive a notification from Closo.
You pack and ship the item using Closo’s provided label.
The product is delivered directly to the buyer.
Who can join Closo’s Consignment Program?
Existing resellers looking to scale (must pass KYC verification).
New sellers wanting to start risk-free (KYC approval required).
Anyone who wants to earn by managing and selling inventory (KYC verification needed).
How do I get started?
Sign up for Closo’s Gig Partner Program, start receiving inventory, and begin earning today!
FAQs - Pricing
What does the Free Plan include?
The Free Plan gives you access to essential tools, including our Crosslister & Sharer, manual listing capabilities, basic market insights, and limited AI recommendations. It’s perfect for new sellers who want to start reselling without upfront costs.
What do I get with the $99 per year subscription?
Access to all products ready-to-sell
Unlimited dropshipping
Consignment with Closo
Wholesale prices
Smart Recommendations
AI-driven personalized sales insights
Advanced Market Analytics
Priority customer support
Is there a free trial for the $99 per year plan?
Currently, we do not offer a free trial for the annual plan. However, you can start with the Free Plan and upgrade at any time.
Can I cancel my subscription at any time?
Yes! You can cancel your subscription at any time. Your access will continue until the end of your billing period, but you won’t be charged for the next cycle.
How does Closo help me grow my resale business?
Closo provides automation, AI-driven insights, sourcing methods, access to +450,000 products and multi-platform integrations, making it easier to scale your resale business while maximizing profitability.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@closo.co
Other inquiries? Let's chat.
Please email us at lisa@closo.co