A cost-free returns solution for brands and customers
Powered by best-in-class returns, Closo provides one-day ecommerce returns processing and customer refund.
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Network of smart lockers
Over 11,000 lockers across the U.S where you can easily return items with a click.
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Network of gig workers
Over 8,000 gig workers across the U.S can pick up and take care of your returns.
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Easy onboarding
Our API and our in-house engineering team help you begin in days, not weeks.
Prompt inspection, quick refund, and rapid listing
Closo links customers to the closest smart locker and assigns an available gig worker, who promptly inspects and securely stores returned items until they are sold.
Bigger network = Greater convenience
Closo cuts return costs with an easy drop-off system, leading to quick refunds and happier customers. This boosts profits and makes operations smoother.
How it works?
01 Customers initiate returns
Customer initiate the return process on the return portal, find the closest public locker, and drops off the item.
02 Gig workers pick up and inspect
Gig workers pick up the returned product, check and photograph its condition, and then uploads the information to the system.
03 Customers receive a refund
The brand decides on a refund after reviewing the provided information and proceeds to refund the customers.
04 Gig workers store the products
The Gig worker stores returned items while brands sell them, if necessary, alongside other sellers on multiple marketplaces.
We have got your back
Closo reaches your customers wherever they are.
What brands say
"Earlier, If customers wanted an exchange, we would pay for the label. So, we were still losing $8."
Guillaume Moncenis
CEO, Founder
Happier customers, higher operational income
On average, brands working with Closo see higher LTV and retention rate
Why Closo
24M Amount of goods processed annually*
99+ Brands are what our sellers have experience processing and selling with
8x times higher operational income with Closo
Omnichannel commerce
If you need to quickly sell your inventory, Closo can list your products in over 40,000 stores across various marketplaces, simplifying the resale process.